Please read the website terms of use carefully before using this website (the “Website”). The Website terms of use (the “Terms of Use”) govern your access to and usage of the Website. The Website is available for your use only on the condition that you agree to the Terms of Use set forth below. If you do not agree to all the Terms of Use, do not access or use the Website. By accessing or using the Website you and others who use the Website under your account (“You” OR “Your”) signify Your agreement to be bound by the Terms of Use.
1.1. In order to register to the Website, You will need to provide us with certain information. Your registration to the Website may not be accepted if You do not provide us with the required information. We reserve the right to decline any registration without further explanation. We reserve the right to undertake such checks as are necessary to verify Your identity.
1.2. Once You have successfully completed registration, Your registration shall continue for an indefinite period, subject to suspension or termination in accordance with clause 1 of these Terms of Use.
2.1. We may, at our sole discretion and without prejudice to any of our rights and remedies and without any liability to You, we may limit, suspend or permanently withdraw Your access of our Website, cancel any product(s) and/or remove hosted content for any reason including, without limitation, the following:
a. if we believe that You have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Use
b. if You use our Website for any unlawful and fraudulent purposes or in connection with a criminal offence or abuse our policy and rules
c. You are suspected of inventory abuse or placing bulk order. The following shall (without limitation) constitute inventory abuse or placing bulk order:
i. Materials ordered are not for self-consumption but for commercial resale
ii. Multiple orders placed for same product at the same address, depending on the product category
iii. Bulk quantity of the same product ordered
iv. Invalid address given in order details
v. Any abuse or fraud used to place the order
vi. Any order placed using a technological glitch/loophole
2.2. We reserve our right to take appropriate action if you are suspected of acting fraudulently or if you file invalid and/or false claims or provides false, incomplete, or misleading information. You may be engaging in fraudulent activities if any of the following (without limitation) are met:
a. you don’t reply to the payment verification mail sent by us
b. you fail to produce adequate documents during the payment details verification
c. you misuse credentials not belonging to you
d. you use invalid address, email and phone number
e. you return wrong or damaged product(s)
f. you abuse or harass the delivery staff
g. miscellaneous activities conducted with the sole intention to cause loss to business/revenue to Abdul Rehman Algosaibi Company
2.3. If Your access to our Website is terminated for any reason, we may delete any content or other materials relating to Your use of the Website and we will have no liability to you or any third party for doing so. However, Your transactions details may be preserved by us for purposes of tax or regulatory compliance.
2.4. For the avoidance of doubt, any amounts paid and received by us in relation to a cancelled product(s) order will be refunded.
3.1. When using or accessing the Website, You agree that You:
a. are responsible for maintaining the confidentiality of and restricting access to and use of Your account and password and accept responsibility for all activities that occur under your account and password
b. agree to immediately notify us of any unauthorised use of Your password or account or any other breach of security
c. will provide true, accurate, current and complete information about yourself and Your use of the Website as required by us
d. will not disclose to any third party (except as required or requested by us) a user’s information provided to You
e. will cooperate with our requests for additional information with respect to your eligibility and usage of our Website
4.1. Except for the rights expressly granted under these Terms of Use:
a. all content included on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads and software is our property or the property of our licensors. We (or our licensors, as the case may be) retain all right, title and interest in and to the Website, including, without limitation, all Intellectual Property Rights therein
b. all information or other content that you provide in connection with Your use of the Website, including all Intellectual Property Rights therein, will become our property.
4.2. You agree that You have no right to use any of our trademarks without our prior written consent.
4.3. all rights not expressly granted to You in these Terms of Use are reserved and retained by us or our licensors.
5.1. You may view, use, download and store the material on this Website for personal use or for the purpose of conducting business with us. Commercial use is not permitted. The re-distribution, re-publication, or otherwise making available of the material on this website to third parties, without our prior written consent is prohibited.
5.2. Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offense.
5.3. Materials appearing on Website could include technical, typographical, or photographic errors. We do not guarantee that any of the materials on this Website are accurate, complete or up to date. We may make changes to the materials on the Website without prior notice. However, we make no commitment to update these materials.
6.1 This Website may contain links to other websites. We accept no responsibility or liability for the content of other websites which are not under our strict control. Any link(s) is not intended to be, nor should be construed as, an endorsement of any kind by us of that other website.
7.1. These Terms of Use and any non-contractual rights or obligations arising out of or in connection with it shall be governed by and construed in accordance with the applicable laws of Kingdom of Saudi Arabia.
7.2. The settlement of any dispute is irrevocably to the exclusive jurisdiction of the courts of Riyadh in the Kingdom of Saudi Arabia.
8.1. Products purchased from this Website can be returned if allowed as described in product’s description within 7 days of Your purchase, the below conditions apply to all returns and exchanges:
a. The receipt must be provided to complete the transaction.
b. The original invoice is a mandatory requirement to refund or exchange of a purchase
8.2. In case of returning products purchased during promotional or bundling offers the entire offer set must be returned to complete the transaction.
8.3. In the event a product is being returned due to product defect, defect from the manufacturer, as a result of damage during the delivery, or due to the improper product delivery, no additional fees will be charged.
8.4. In the event of a return for other reasons, such as, but not limited to (Your need to exchange the product or the Your desire has changed in general), the customer shall bear shipping and/or bank transaction shipping fees.
8.5. Returned product must be in its original status and its original packaging including all accessories and user manuals/guides. Abdul Rahman Algosaibi does not accept the return of used or damaged products due to mishandling.
8.6. In the event of order cancellation before delivery, full reimbursement including delivery charges will be refunded to the credit card used to place the order within 7 to 14 working days.
8.7. Abdul Rahman Algosaibi has the right to refuse the return or exchange service of products that do not meet the above and following criteria and conditions below.
General cases where we do not accept the return or exchange of products:
a. If the barcode is removed or erased (for medical products only)
b. Damaged products due to user mishandling.
c. Products which require special storage conditions such as refrigerated medicines, vitamins, and baby food.
We at Abdul Rahman Algosaibi respect your privacy concerns and understand that you care about how we use and share your information, we value your trust and assure you that all collected information will be used wisely and with your privacy as a priority.
Abdul Rehman Algosaibi continues its efforts to provide services of the highest quality to satisfy its customers. Our Privacy Policy clarifies the types of personal data that is collected, how it will be used and who do we share it with. It also clarifies how your we take security measures to protect the collected personal data.
We at Abdul Rehman Algosaibi also provide information on how to reach us to inquire about the following:
a. the ability of accessing, changing the personal data you have provided to us
b. cancel an a previously provided consent
c. removing You from our advertisement mailing list
d. answering any inquiries about our Privacy Policy
This notice explains our Privacy Policy. Visiting the Website is considered as a consent to the practices described in our Privacy Policy.
Information about our Privacy Policy.
Abdul Rahman Algosaibi is committed to protecting and respecting your privacy. Please take the time to carefully read our Privacy Policy so that You understand how and why we collect the data, as well as how it will be used.
i. We want to send you information about our products, services, and our promotional offers. We will not do so unless we have your consent to receive such information. You can inform us of your desire to receive this information either by visiting our showrooms or through our website.
ii. We will utilize Your personal information when You purchase any products from the Website. The purpose of that utilization of data is to complete Your purchase order.
iii. By accepting our Privacy Policy, you grant us your consent to access Your personal data while accessing our Website.
iv. All the information provided to us is confidential, we will use the data in accordance with what we mention in our Privacy Policy only.
i. You may provide us with the following:
1. Name
2. Address
3. date of birth
4. invoicing address
5. shipping address
6. financial information including credit cards, debit cards or any other forms of payment provided to us while filling the forms on our website, your communication with us via phone or email
7. dates of your purchases
8. any information you share with us
Your privacy is our concern; we will not sell or disclose your information to third parties for any reasons other than the mentioned in our Privacy Policy.
We may provide Your personal information to trusted service partners to provide You with services. As an example, marketing and financial purposes, completion of payments, delivery, and other services inside or outside our showroom.
To ensure anti-fraud or any other criminal activity and the accuracy of the information provided, we may provide third parties such as, retailers, financial organizations, or any other organizations specialized in anti-fraud.
We are sometimes obliged to disclose information we have about customers to law enforcement agencies when there is an allegation of suspected criminal activity.
We may also buy services and information from agencies to authenticate the personal information provided by the customer.
We will ensure that your personal information is protected when it is sent out of Abdul Rahman Algosaibi range, we also ensure that the service partners consider the privacy of the shared personal information.
We use the provided information in different methods including but not limited to the following:
• execution of orders and deliveries
• execution of your request while ensuring the accuracy of personal and financial information You provide, for this we use payment systems with other trusted parties to ensure the security of your payment and that our information is not used fraudulently.
• during any purchase, we use fraud analysis systems that ensure the authenticity and accuracy of payment information to Abdul Rehman Algosaibi, we may also use credit agencies to fulfil this job for us.
• to ensure correct delivery of products and services to the correct address, we work in collaboration with other trusted parties and provide them with your personal information such as, but not limited to, name, address, delivery references.
• we may store or process your information to ensure that any allegation or fraudulent use of identity can be properly investigated in the future.
• we need to collect your personal information to deal with returns or potential claims of defective products and services
• for anti-fraud purposes in relation to allegations and returns, we may request specific personal information from you.
Where is your personal information stored?
We keep the personal information we collect about you in secure locations. Your personal information is protected from unauthorized access, disclosure, use, modification or destruction by any organization or individual.
Do you link to other websites?
Our website may contain links to and from third parties. These websites have their own privacy policies. If you follow a link to these websites, please be sure to read their privacy policies before submitting any information to these websites. We assume no responsibility or liability for the policies of those sites.
• If you do not wish to be contacted about our products and services, you can opt out emailing us at estore-support@arlgosaibico.com
• If you have a personal account on the Website, you can, in return, cancel your subscription by logging in to your account and cancelling it.
• If you believe that the personal information we have about you is inaccurate or needs updating (e.g. you may have changed your address, etc.) please contact us to update your information. Abdulrahman Algosaibi is subject to a legal obligation to ensure that all information we have about our clients is factually correct, and up to date. To do this, please email us at estore-support@arlgosaibico.com
• If you have saved a personal account on the Website, you can change the saved data about you by logging in to your account.